Well Training, part of the Foundation’s Community Matters programme, provide activity specifically linked to employment opportunities within the leisure and tourism industry.

Last month we told you how Victor was able to secure an improved position at his previous company thanks to Well, they work with participants and provide individual support covering CV writing, confidence building and interview skills as well as offering accredited courses and qualifications, mentoring and support to help them find placements.

Well… They’re at it again!


Danielle’s story:

“I was interested in the programme and wanted to try something that would be valid and challenging. I have always loved travelling, but it was the customer service part that I thought would be useful.


“WELL supported me through the course but also with my own confidence and self-esteem


“Amy asked me to look not just at the jobs I can do now but also what I aspire to do and how I can get there. I wanted to secure full-time employment at the University of Wolverhampton and with the support provided I had more confidence in myself.”

Miroslava’s Story:

“I was very nervous about attending the programme as English is my second language, but I wanted to gain skills and experience in a different sector and help moving forward.


“I had specific 1-1 support improving my CV, and my confidence, while the course made me see how I could use my skills in different sectors.


“I looked forward to attending every day, as I was making friends and meeting new people however, I had some bad news but the staff gave me the emotional support, time to work out my situation and then help completing the course.


“With more confidence, and knowing about more opportunities in the sector, I feel I can apply for more positions than I would have done previously as I know now what is expected.”

Find out more about Well Training and the Foundation’s Community Matters programme here.

The nationwide, Building Better Opportunities programme, is funded by The National Lottery Community Fund and the European Social Fund (ESF) who are co-investing in local projects tackling the root causes of worklessness, promoting social inclusion and driving local jobs and growth. Community Matters is one of four projects within this programme across the Black Country and will help people across Walsall, Wolverhampton, Dudley and Sandwell move into or closer to employment by developing their skills and confidence. Community Matters is managed by the Heart of England Community Foundation in partnership with local organisations across the Black Country.